We aim to dispatch all orders as quickly as possible, this is usually the  next working day.  orders are dispatched Monday-Friday inclusive, excluding Bank Holidays.

You will receive a confirmation from us to advise you when your order has been dispatched.

Orders are sent using Royal Mail  2-4 working days after completed order for dispatch.

!!!! Please note that these timescales are estimates and are not guaranteed.!!!!!

All parcels are sent via Royal Mail.

We will send a confirmation to let you know your order has been shipped.

If you have any questions regarding the delivery of your order please contact us with your name and address by emailing orders@proudysweetshack.net 

 

LOCAL DELIVERY (West Midlands Area only contact us for more information)

 

Royal Mail Delivery charges for all UK based addresses are:

Parcels up to 2kg £8.00

Parcels 2kg - 10 kg £9.50

Parcels 10kg - 20 kg £15.50 

We Do Offer Free Delivery For Orders Over £70 

!!!! We DO NOT offer delivery outside of the UK. !!!!!!

As the items that we sell are perishable we unfortunately cannot accept returns. If your order is delivered to you damaged please contact us immediately with name and address by emailing orders@proudysweetshack.net 

along with photographic evidence of the damage.